WAM Agents — Terms of Service

This is the international edition of the WAM Agents Terms of Service, applicable to Users who subscribe through Creem checkout. Users who subscribe through the Russian entity are governed by a separate Public Offer.

Provider: IE Artem Polyanskiy, Georgia (Small Business). Tax ID (s/n): 305603825. Contact: support@magnets.tg.

Payments: processed by Creem (creem.io) as Merchant of Record.

Effective date: 16 June 2026. Version: 1.0 (international edition).

1. General provisions and acceptance

1.1. These Terms of Service (the “Terms”) govern the relationship between IE Artem Polyanskiy (the “Provider”, “we”) and the user of the WAM Agents service (the “User”, “you”).

1.2. By activating the Service, completing checkout, or using the Agent, the User accepts these Terms in full. If the User does not accept them, the Service must not be used.

1.3. These Terms, together with the Privacy Policy and the Refund & Cancellation policy referenced herein, constitute the entire agreement between the Parties in respect of the Service.

2. Definitions

2.1. Service — the WAM Agents Telegram-native personal-agent service described in Section 3.

2.2. Agent — the AI assistant instance allocated to the User and accessible through Telegram.

2.3. Container — the isolated runtime environment allocated to the User in which the Agent operates.

2.4. Bot Token — the Telegram Bot API credential that authenticates the Agent within Telegram.

2.5. OAuth Token — the credential that authenticates the Agent with an LLM Provider on behalf of the User’s own subscription.

2.6. LLM Provider — a third-party large-language-model provider whose API performs the Agent’s computations (e.g. Anthropic).

2.7. Output — content generated by the Agent in response to the User’s instructions.

2.8. Subscription — the recurring paid access to the Service.

2.9. Merchant of Record (Creem) — Creem (creem.io), the entity that acts as reseller of record for international transactions: it processes payments, issues billing documents, collects and remits applicable sales tax/VAT, and handles refunds and chargebacks on the Provider’s behalf.

3. Description of the Service

3.1. WAM Agents is a Telegram-native personal agent service. On activation, the Provider allocates a dedicated Container to the User, connects it to the User’s Telegram account via the @wamagentsbot bot and/or a bot created on the User’s behalf, and provides access to the Agent inside Telegram.

3.2. Default model (DeepSeek). By default, the Agent’s computations are performed via the Provider’s shared technical key against the DeepSeek API, within the quota included in the Subscription; no third-party account or OAuth Token is required from the User. This flow transmits the content of the User’s messages to DeepSeek (Hangzhou DeepSeek Artificial Intelligence Co., Ltd.), where it is processed and stored on servers in the People’s Republic of China (PRC) under the laws of the PRC. The PRC has not received an adequacy decision from the European Commission, and the legal protections available there differ materially from those under EU/EEA and Turkish law. By choosing to use the Service on the default model, the User gives explicit consent to this transfer within the meaning of Article 49(1)(a) of the GDPR and Article 9 of the Turkish Law on the Protection of Personal Data No. 6698 (KVKK). The nature of the data transferred, the associated risks, the retention applied by DeepSeek, and the relevant regulatory context are set out in the Privacy Policy. The User may avoid this transfer entirely by attaching their own model under Section 3.2a before using the Agent.

3.2a. Optional own model. The User may attach their own model (e.g. Anthropic Claude or OpenAI Codex) via the /claude command. In that flow the Service calls the provider’s API using the User’s own OAuth Token, and model-inference fees are charged by that provider directly against the User’s own subscription, separately from the Subscription fee payable to the Provider. With respect to traffic performed via the User’s OAuth Token, the Provider does not determine the composition or content of the data transferred, and the User is an independent data controller for such transfer.

3.3. The Service includes: allocation of the Container and management of its lifecycle, baseline Agent configuration (policies, skills, tools), security monitoring, log rotation within operational limits, and user support via the /support command in @wamagentsbot.

3.4. The Service is a technology platform. The Provider does not provide legal, medical, financial, tax, human-resources or other regulated professional advice and bears no liability for the consequences of decisions taken by the User on the basis of the Agent’s Output.

4. Beta status

4.1. The Service is provided in public beta. Functionality, plans, limits and integrations may be changed, added or disabled. A specific service level (availability, latency, support response time) is not guaranteed unless expressly agreed in writing.

4.2. The Provider shall give notice of material changes at least 30 days in advance in the manner set out in Section 15.

5. Eligibility

5.1. The User represents that: (a) they are at least 16 years old, or have reached the minimum age required in their jurisdiction; (b) they have the legal capacity to enter into these Terms; (c) if using the Service on behalf of a legal entity, they are authorised to bind that entity; and (d) they hold, or will create, the third-party accounts required for the selected plan (e.g. an Anthropic account with an active Claude subscription for Claude-based plans).

6. Account, Bot Token and OAuth Token

6.1. Bot Token. The User either provides an existing Bot Token, or authorises the Provider to generate one on the User’s behalf via the Telegram BotFather tooling supplied by the Provider. The bot belongs to the User.

6.2. OAuth Token. For plans based on an LLM Provider’s API accessed via the User’s subscription, the User either provides the relevant OAuth Token, or authorises the Provider to obtain it on the User’s behalf. The OAuth Token authenticates the Agent with the LLM Provider on behalf of the User’s own subscription.

6.3. Storage and use. The Provider stores these tokens solely to operate the Service for the User, applies access-control measures, and does not use them for any other purpose.

6.4. Revocation. The User may revoke the Bot Token (via BotFather) and the OAuth Token (via the LLM Provider) at any time. Revocation renders the Service technically inoperable until replacement credentials are supplied.

6.5. Account security. The User is responsible for the security of their Telegram and LLM-Provider accounts, and shall notify the Provider at support@magnets.tg without undue delay of any unauthorised access.

7. The Agent — autonomy and human oversight

7.1. The User has sole control over the Agent’s configuration: prompts, policies, connected tools, skills and autonomy levels.

7.2. The Service supports configurable autonomy levels, including: (a) Automatic — the Agent acts and reports the result; (b) Confirmation required — the Agent proposes an action and waits for User approval; (c) Blocked — the action is never performed autonomously.

7.3. The User bears sole responsibility for all actions of their Agent, including actions performed under levels configured as Automatic, and undertakes to exercise human oversight whenever an Agent action may entail material, legal, financial or irreversible consequences.

7.4. The User acknowledges the non-deterministic nature of LLM systems: the Output may be inaccurate, incomplete, outdated or unexpected, and shall be verified independently before being relied upon.

7.5. The User shall comply with the applicable usage policies of the LLM Provider in use (e.g. Anthropic’s Usage Policies at anthropic.com/legal) and with Telegram’s Terms of Service (telegram.org/tos), in each case in their current form.

8. Acceptable use

8.1. The User undertakes not to use the Service, and not to allow their Agent to be used, to: (a) violate applicable law; (b) commit fraud, deception, impersonation, or money laundering; (c) distribute malware or gain unauthorised access to information systems; (d) send spam, threats or insults, carry out mass mailings without recipients’ consent, or incite violence; (e) unlawfully collect, process or disclose third parties’ personal data; (f) create or distribute child sexual abuse material, material facilitating weapons of mass destruction, or any other content prohibited by law or by the applicable LLM Provider’s usage policies; (g) infringe third parties’ intellectual-property or other rights; (h) interfere with the security, integrity or performance of the Service; or (i) perform reverse engineering, automated scraping or benchmark testing of the Service without the Provider’s prior written permission.

8.2. The Provider may investigate suspected violations, cooperate with lawful requests from competent authorities, and apply the measures set out in Section 12.

9. User content and intellectual property

9.1. Provider’s intellectual property. The Provider retains all rights in the Service software, infrastructure, documentation, and in the designations “WAM Agents”, “We Are Magnets” and associated marks, to the extent such rights vest in the Provider.

9.2. User content. “User content” means the data, prompts, configurations, files and other content the User places inside, or creates within, the Container. All rights in User content remain with the User, who is responsible for holding the necessary rights and consents.

9.3. Licence to the Provider. The User grants the Provider a non-exclusive, royalty-free licence to host, process, transmit and technically adapt User content solely to the extent necessary to provide, protect, maintain and improve the Service for the User.

9.4. No training use. The Provider does not use User content to train artificial-intelligence models. Content transmitted through an LLM Provider’s API is governed by that provider’s applicable API terms.

9.5. Output. Output generated by the Agent belongs to the User, subject to the rights of third parties and to the conditions imposed by upstream LLM Providers in respect of model-generated content.

10. Fees, billing and Merchant of Record

10.1. Fee and trial. The Service is provided on the basis of a Subscription priced at USD 9.99 per calendar month, billed in advance with automatic renewal, following a 30-day free trial. The price includes a DeepSeek quota for everyday agent work (Section 3.2); an optional own model (Section 3.2a) is billed by the upstream provider directly against the User’s own subscription and is outside the Subscription fee. The current price, billing frequency and supported payment methods are disclosed in @wamagentsbot and on the pricing page at the point of subscribing.

10.2. Merchant of Record. Payments are processed by Creem (creem.io) acting as Merchant of Record. As reseller of record for the transaction, Creem is responsible for payment processing, issuing billing documentation, collecting and remitting any applicable sales tax or VAT, and handling refunds and chargebacks. The Provider is the supplier of the underlying Service. The User’s payment is additionally subject to Creem’s own terms presented at checkout.

10.3. Auto-renewal. A paid Subscription renews automatically for subsequent periods at the price in effect at the moment of charge, on the calendar day corresponding to the first successful charge. The User consents to recurring charges from the registered payment method until cancellation. On a failed charge, the Provider (or Creem) may make a limited number of retry attempts; if retries are exhausted, the Subscription is cancelled and the Container is placed into a waiting state pending payment restoration.

10.4. Cancellation and refunds. Cancellation and refunds are governed by the Refund & Cancellation policy. In short: the User may cancel at any time via @wamagentsbot or by emailing support@magnets.tg; access continues until the end of the current paid period; refunds are reviewed on the terms set out in that policy and processed through the original payment method via Creem.

11. Personal data

11.1. The Provider’s processing of the User’s personal data is described in the Privacy Policy, which forms an integral part of these Terms.

11.2. By accepting these Terms, the User acknowledges the processing of personal data in the scope and for the purposes set out in the Privacy Policy.

12. Suspension and termination

12.1. The Provider may suspend or terminate access where: (a) the User materially breaches these Terms or the Acceptable Use rules (Section 8); (b) the User’s use creates security, legal, reputational or abuse-related risk for the Provider or third parties; (c) required by law or by a lawful decision of a competent authority; (d) an auto-renewal charge has failed; or (e) the LLM Provider through which the User’s plan is performed has discontinued or restricted service for reasons beyond the Provider’s control.

12.2. The User may terminate at any time by: (a) running /cancel in @wamagentsbot — disables auto-renewal; access retained until the end of the paid period; or (b) running /delete in @wamagentsbot — deletes the Container, Agent configuration, tokens and related personal data, subject to retention periods set out in the Privacy Policy and under applicable law.

12.3. Post-termination. Within 30 days after termination, the User may request an export of stored User content via /support. After that period, the Provider deletes the User content, save for data whose retention is required by law.

12.4. Survival. Provisions allocating liability for Agent actions performed prior to termination, intellectual-property rights, and Sections 8, 13 and 16 survive termination.

13. Disclaimers and limitation of liability

13.1. The Provider does not warrant the accuracy, fitness or completeness of the Agent’s Output. The Service is provided “as is” and “as available” to the extent permitted by applicable law.

13.2. The Provider is not liable for Service malfunctions caused by third parties, including LLM Providers, Telegram, payment services and cloud-infrastructure providers, nor for unavailability resulting from force majeure (Section 14).

13.3. To the maximum extent permitted by applicable law, the Provider’s aggregate liability arising out of or in connection with the Service is limited to the amount paid by the User for the Subscription in the 12 months preceding the event giving rise to the claim.

13.4. The User bears sole responsibility for their own actions, for the actions of the Agent, and for compliance with applicable law while using the Service (Section 7).

13.5. Nothing in these Terms limits any liability that cannot be limited under applicable mandatory law, including imperative consumer-protection rights.

14. Force majeure

14.1. The Parties are released from liability for non-performance caused by force-majeure circumstances arising after acceptance of these Terms, including natural disasters, war, terrorism, sanctions, acts of public authorities, pandemics, internet and telecommunications outages, outages of a third-party LLM Provider, outages of Telegram or payment services, cloud-infrastructure incidents, and power outages.

15. Changes to these Terms

15.1. The Provider may update these Terms. Notice of material changes is given via @wamagentsbot, by email to the address supplied by the User, or by in-product announcement, at least 30 days prior to the effective date.

15.2. If the User does not agree with the changes, they may terminate the Subscription before the effective date in the manner of Section 12 and obtain a refund for the unused paid period in accordance with the Refund & Cancellation policy.

15.3. Amendments do not have retroactive effect as regards the price and scope of services for a period already paid in full prior to the effective date.

16. Governing law and disputes

16.1. These Terms are governed by the law of Georgia.

16.2. The Parties shall seek to resolve disputes through negotiation. Failing agreement, the dispute is subject to the courts at the Provider’s registered seat in Georgia, without prejudice to any mandatory right of a consumer to bring proceedings in the courts of their place of residence under applicable law.

17. Final provisions

17.1. Notices to the Provider are sent to support@magnets.tg. Notices to the User are sent via @wamagentsbot, by email, or by in-product announcement.

17.2. The User may not assign their Subscription or rights under these Terms without the Provider’s prior written consent.

17.3. If any provision is held invalid, the remaining provisions continue in effect.

18. Abuse notices and content-removal procedure

18.1. Where a third party believes that content or actions taken through the Service infringe their rights or are otherwise unlawful, they may send a notice to support@magnets.tg stating: (a) identification of the content; (b) information sufficient to locate it; (c) the notifier’s contact details; (d) a statement of good-faith belief that the use is wrongful; and (e) a statement of the accuracy of the notice.

18.2. The Provider may investigate, remove or restrict the flagged content, and suspend the associated account, giving the User an opportunity to object.